Privacy Policy
Last updated: February 2026
1. Introduction
Akagera National Park ("we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website akageranationalpark.rw and use our services.
2. Information We Collect
We may collect the following types of information:
- Personal Information: Name, email address, phone number, and nationality when you make a booking inquiry or contact us.
- Booking Information: Travel dates, number of guests, safari preferences, and special requirements.
- Usage Data: Browser type, IP address, pages visited, time spent on pages, and referral source.
- Cookies: We use cookies to enhance your browsing experience and analyze website traffic.
3. How We Use Your Information
- Process and respond to your safari booking inquiries
- Send booking confirmations and travel information
- Improve our website and services
- Send promotional communications (only with your consent)
- Comply with legal obligations
- Analyze website usage to improve user experience
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted partners only as necessary to provide our services, including:
- Safari guides and accommodation providers (for booking fulfillment)
- Payment processors (for secure transaction handling)
- Rwanda Development Board (as required for park entry permits)
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Cookies Policy
Our website uses cookies to improve your experience. Cookies are small text files stored on your device that help us analyze web traffic and customize content. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect certain website functionality.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your personal data
- Opt out of marketing communications at any time
- Lodge a complaint with the relevant data protection authority
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us:
- Email: akageranationalparkrw@gmail.com
- Phone: +250 781 792 752
- Address: Eastern Province, Rwanda